Resona Group app

4.1
46.2K reviews
1M+
Downloads
Content rating
Everyone
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About this app

This banking app provided by Resona Group has received the Good Design Award. It is the official app for customers who have opened accounts with Resona Group (including Resona Bank, Saitama Resona Bank, Kansai Mirai Bank, Minato Bank).

Turn Your Smartphone into a Bank
Process a wide range of transactions anytime, anywhere - from managing your account balance and deposit/withdrawal history to exchanging club points, transferring funds, and managing assets.

Safer and More Secure with the App
Our banking app is designed to focus on safety and security for protecting your valuable assets. For example, biometric authentication is used to log in, and another security password is needed for transactions of withdrawals. In addition, if you ever lose your Resona Group ATM card, you can freeze it using the app.

[How to use the app]
Registering your account is required to start using the app. With your ATM card ready at hand, enter your account details and other necessary information.

[Main Features]
●Check account balance
You can check your latest savings account balance as soon as you log into the app. The app also provides masking features for those who often view their balances outside. You can manage your Resona Group accounts and check the balances of multiple accounts all at once.

●View deposit/withdrawal history
Not only you can check your latest deposit and withdrawal history without visiting a bank branch or ATM, but you can also view its future schedule. Additionally, you can filter statements and sort them by date or amount to see the largest expenses of the month, for example, for household budget management.

●Output function of statements of account usage, etc.
You can download statements of each transaction, such as bank transfers, Pay-easy, and payment slip (eL-QR), as well as the "Account Number Confirmation Sheet," which replaces the cover page of your bankbook, in PDF format for a variety of uses.

●Transfer funds
You can transfer funds with a single tap by registering frequent payees, such as your landlord.

●Payment via Invoice/Payment Slip (eL-QR)
You can easily make payments by scanning invoices or payment slips that support PayB or the Local Tax Unified QR Code (eL-QR) with your camera. Additionally, payments via Pay-easy are also available.

●Time deposit/installment time deposit transaction
●Foreign currency account transaction
●Investment trust transaction
●Check the balance of Fund Wrap or the Defined Contribution Pension(DC)
●Exchange club points
●Withdrawal report
●Store/ATM locator
Updated on
Mar 10, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 2 others
This app may collect these data types
Location, Personal info and 9 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.1
45.5K reviews
Mangesh Purekar
February 8, 2025
When app was working then it was really a good experience quick and clear. However for past two days neither app nor browser login is working and showing SSPN90003I error.. don't know what that means. The horrible part none of their chat bot or manned help line is responding.
1 person found this review helpful
RESONA HOLDINGS,INC.
February 18, 2025
Mangesh Purekar さん いつもりそなグループアプリをご利用いただきありがとうございます。 また、ご不便おかけし申し訳ございません。 ご記載いただいたエラーメッセージは通信環境にトラブルがある際に表示されます。 ネットワーク環境をご確認後、アプリを再インストールしてください。 今後ともりそなグループアプリをよろしくお願いいたします。
Shannon Jacobs
July 24, 2023
The app is actually better than I expected, but poor support has already caused me to cut it to three stars. That includes erroneous support from several branches and over the phone even before I installed it. My primary goal is to prevent bank card fraud, and it needs an obvious improvement for that purpose, so I tried to call and suggest that option. The key is comparing the bank book transactions to the app's transactions, but the app only shows them backwards. Typical bank service. Bad.
4 people found this review helpful
RESONA HOLDINGS,INC.
July 24, 2023
Shannon Jacobs さん りそなグループアプリをご利用いただきありがとうございます。貴重なご意見をいただきありがとうございます。今後のサービス改善の参考にさせていただきます。今後もりそなグループアプリをよろしくお願いいたします。
A Google user
March 2, 2020
App crashed out on me after few weeks of using it. Says the number of times error input of credentials caused the app to lock the card, contrary to my daily accurate input. Couldn't use the app after reinstallation. However, app worked great when I was able to use it, then again, with little exception of insufficiency of budget catagorizing tracking service.
9 people found this review helpful
RESONA HOLDINGS,INC.
April 6, 2020
[Notice]Two features are now available! ・Language Setting - English and Chinese ・International Transfer We hope they will be useful for you. Thank you.

What’s new

・Implemented the functionality to apply for cash advance services and ETC cards when applying for a credit card.

App support

Phone number
+81367043111
About the developer
RESONA HOLDINGS, INC.
app.manager.resona@resonabank.co.jp
1-5-65, KIBA FUKAGAWAGYAZARIA W2TO KOTO-KU, 東京都 135-0042 Japan
+81 80-4138-2180